Conception

The idea of Claims Consultants LLC came as a result of two pioneering entrepreneurs who knew that by combining their respective companies, they could provide a better quality service in a more efficient manner. Veillon & Veillon, Inc. and Coastal Adjusting, Inc. merged in August of 2004 to form Claims Consultants, LLC. This merger brought together two companies that had a combined 40 years of claims adjusting experience between the owners. In October of 2007 Robert (Bob), Helms purchased his partner’s interest in the company.

Technology

We are self-sufficient with a back-up generator, Fiber Optic Cable, VOIP and wireless satellite internet capabilities. We also have 12,000 square feet of land surrounding the buildings that can be used for additional space with temporary offices if needed by a client or us. To enhance our capabilities, we utilize the most state-of-the-art Web Based claims and adjuster tracking systems (FileTrac & XactAnalysis) for monitoring and oversight that also allows the Carrier and their personal to track and monitor claims, notes, updates from the assignment to completion.

Location

Claims Consultants’ corporate office is located in the Mobile, AL area, and with affiliate offices in New Iberia, LA, Ft. Walton Beach, FL, and Detroit, MI. We own our headquarters’ building in Satsuma, Alabama. The location has over 7,500 square feet of currently used office space, as well as another 3800 square feet of additional office space if needed. The 3800 square feet additional space currently houses cubicles and the connections needed to add more staff if needed by an event. We are located on US Highway 43 and are within 15 miles from I-10 and 3 miles from I-65, we can move to our other three locations immediately. Our IT staff can move and reconnect our hardware at any of our other locations and continue normal business operations within 24 hours.